Join our upcoming conversation to find out.
Join our upcoming conversation to find out. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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| | AI + customer loyalty: The hidden risk every CX leader must know | Tuesday, September 23rd at 9 a.m. PT | | | | | | | | |
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Customer loyalty is more fragile than it's ever been, and for CX leaders the stakes are high.
Implementing AI can go one of two ways—if you do it right, you'll unlock personalization, trust, and loyalty at scale. Get it wrong, however, and you risk eroding the very relationships you've worked so hard to build.
Join us on September 23rd for an unfiltered conversation with CX thought leader Vinay Parmar and Cisco's Vinod Muthukrishnan, where they'll dive into the role of AI in building—or breaking—customer loyalty.
You'll walk away with: - The secret for using AI to build customer loyalty and deliver hyper-personalized, trust-enhancing experiences.
- The blueprint for using AI to transform your contact cent into a value center focused on empathy and consistency.
- Frameworks for aligning AI with business outcomes—so you see measurable lifts in retention, CSAT, and NPS.
This isn't theory—it's the playbook CX leaders need to protect and grow customer relationships in the AI era. | | | | |
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