Dear User,
We wanted to let you know our Webex App (formerly known as Webex Teams) retention policies have changed. If you have a free Webex App account, your User-Generated content (including messages, files, whiteboards, giphys, and more) is now subject to a 6-month retention period. All content in your account that is more than 6 months old will be deleted permanently and cannot be recovered.
You can find more information in our Privacy Data Sheet
We understand that this may disrupt your workflow, so we're giving you an extra 30 days from today to back up your data. Please backup any content you wish to retain within 30 days to avoid losing it permanently.
To upgrade your account and retain all of your content without limits, please explore plans today!
Thank you,
The Cisco Webex App team
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